Elements and Performance Criteria
- Monitor delivery of contracted services and supplies.
- Identify contracted services and supplies.
- Conduct regular checks and evaluations of contracted services and supplies and delivery timeframes.
- Undertake ongoing liaison with contractors to ensure problems are identified and resolved.
- Identify and document variations between contract and delivery of services or supplies and notify appropriate personnel.
- Take corrective action to rectify variations within scope of authority and document according to workplace policies and procedures.
- Authorise payment for contracted services and supplies according to conditions of contract and workplace policies and procedures.
- Resolve contractual disputes.
- Implement contract transitions.
- Review contract conditions and responsibilities with appropriate personnel to ensure satisfactory completion of contract.
- Authorise contract completion in writing to confirm completed services have been undertaken according to contract objectives and specifications.
- Reconcile final statement according to workplace policies and procedures.
- Evaluate contractor performance level of service against agreed benchmark.
- Coordinate end-of-service or renewed contracts to meet organisation's requirements.
- Assess quality of contract documentation.